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17 June, 16:03

Matching your speech to that of the prospective buyer is called

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  1. 17 June, 19:07
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    The answer is mirroring.

    Study shows that people feel at ease when in the presence of someone that we can relate to (familiar with).

    Mirroring other people's speech pattern will ignite a sense of closeness between the speaker and listener which make us appear more trustworthy.
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