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20 July, 08:44

Malcolm and his wife Miriam have just decided to downsize. Their kids have graduated from college and they really don't need so much space. They purchase a house in a nice neighborhood with primarily older residents. Shortly after signing the papers, Miriam starts to panic. She gave up a beautiful home to come like with a bunch of geezers! Which phase of the buying process is she in?

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  1. 20 July, 12:06
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    Post Purchase Evaluation

    Explanation:

    . Miriam is in Post Purchase Evaluation phase, as in consumer buying process it involves 5 different stages, and post purchase evaluation is final stage in which person re-consider and evaluate his or her decision about how much he satisfy or dis-satisfy from his decision.
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