Hometown Appliance has been having issues with salesmen who are giving customers incorrect pricing or information or creating advertising to draw customers into the store only to tell them that the item is sold out. In order to resolve some of the ethical issues that the organization is having, what might be the best solution?

Question

Business

Gould

9 April, 14:18

Hometown Appliance has been having issues with salesmen who are giving customers incorrect pricing or information or creating advertising to draw customers into the store only to tell them that the item is sold out. In order to resolve some of the ethical issues that the organization is having, what might be the best solution?

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Answers (1)

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Jillian Thornton · Answer 1

start at the top of the command structure

Explanation:

Based on the scenario being described it can be said that the best solution to this would most likely be to start at the top of the command structure. This would allow you to go down the chain of command in order to find and stop the communication problem at the source. Which in doing so you will fix the problem completely, since the rest of the employees will begin to receive the correct information regarding the products.