Which occupation would be more likely to require emotion work as a job requirement?

Question

Social Studies

Makena Gonzalez

12 December, 19:04

Which occupation would be more likely to require emotion work as a job requirement?

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Answers (1)

Know the Answer?

Erik Cross · Answer 1

I believe the answer is: Customer service representative

Customer service representative would directly face the customers if they have any complains for the company that they worked for.

In their jobs, they need to have the emotional ability to understand the customers perspective in order to provide the best experience for the customers.